Help Center

FAQ

Orders and Payments

How to place my order through the website?

Can I place an order through Facebook Messenger, SMS and/or Viber?

How can I order without an account with PinkRoom Beauty Store website?

Can I place bulk orders?

Payment Terms

Do you accept Credit Card or Paypal?

Do you offer Cash on delivery (COD)?

How will I know if my payment is confirmed?

Delivery Services

What are the shipping rates?

How will be the process and schedule for delivery?

I haven't received my package after on the said delivery days?

Can I change my shipping address or other details?

How do I track the status of my package?

Do you ship worldwide?

Physical Store

Do you have any branches or physical store?